Our Services

Finance & Administration





Finance and Administration





GSA Cargo Services is a financially sound enterprise which takes pride in our:

  • Participation in IATA CASS
  • Centralised processing system for all supplier and airline invoices.
  • Accounting procedures – all invoices are paid on or before the due date.
  • Dispute resolution. Utilisation of airline systems and procedures to ensure a speedy settlement of cargo claims.


As a result of our long estasblished relationship with local trucking companies, our clients benefit through:

  • Our close liaison with the road transport industry, which ensures service levels are maintained
  • Economies of scale. Discounts on large volume freight movements.
  • Cost-effective buying power and the on-time delivery of freight.



To better market our customer airlines, GSA Cargo Services develops individual business plans for each carrier. These plans are designed to:

  • Increase market share, establish a broad client-base, and heighten the profile of the airline.
  • Promote the carriers’ cargo network and uplift capabilities to Australian exporters.
  • Identify niche cargo opportunities and market segments that will maximise uplift and revenue for the airline.


Operations & Customer Service




Track & Trace

Customer Operations  


  Track and Trace World

Our staff are dedicated cargo professionals that pride themselves on their knowledge of local markets and their exceptional level of customer service that is backed up by:

  • Duty managers that are on-call 24/7.
  • Our own in-house training programs that ensure staff are familiar with the operational requirements of each carrier, and multiple staff members in each port that are IATA DG acceptance certified.
  • Our drive to continue to improve our levels of service.

All regions are covered by our highly motivated and experienced sales teams who pride themselves in their:

  • Extensive knowledge of local and regional market conditions.
  • Ability to provide an acceptable solution to each customer’s freight requirements.
  • Operational knowledge and the capabilities of each aircraft type
  • Years of experience in the airline industry. In total our staff have more than 200 years airfreight knowledge.

To access track and trace information for our major airlines please click here!